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Microsoft Outlook 2013 has “View Settings” option on how it should handle the expand/collapse state for the Group by function. To solve more troubleshooting issue like here excel attachment not responding in Outlook 2013.

  1. Open Microsoft outlook 2013. Click on “View” tab.outlook 2013 1 view tab
  2. Click on “View Settings” option.outlook 2013 2 view settings
  3. “Advanced View Settings Compact” window appears. Click on “Group By” button.outlook 2013 3 advanced view settings
  4. “Group By” window pops up. Uncheck the “Automatically group according to arrangement” option. Click the “Group items by” drop-down menu and select “Categories”.outlook 2013 4 group by
  5. Now, select “All Collapsed” from the “Expand/collapse defaults:” drop-down list. Click on “OK”.outlook 2013 5 expand collapse
  6. Now, you can view your inbox folder by selecting any email. You can expand/collapse easily you want.

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